Shipping Policy

  1. General Information

At Sobroui, we are committed to delivering your purchases in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our store.

  1. Handling Time
  • Order Processing: Orders are processed within 1-2 business days after your purchase is completed. During this time, your order is prepared, packed, and handed over to our shipping partners.
  • Exceptions: Please note that processing times may be extended during peak seasons, sales, or due to unforeseen circumstances. If there are any significant delays, we will notify you promptly.
  1. Delivery Time
  • Standard Shipping: After your order has been processed, delivery typically takes 1-2 business days, depending on your location.
  • Delivery Partners: We work with reliable shipping partners to ensure your order reaches you safely and on time.
  • Shipping Costs: Shipping charges, if applicable, will be calculated and displayed at checkout. Any additional fees (e.g., customs duties) are the responsibility of the customer.
  1. Shipping Destinations

We currently ship to United States. If you do not see your location listed, please contact us to inquire about possible shipping options.

  1. Order Tracking
  • Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can use this information to track your order’s progress and estimated delivery date.
  • Lost or Stolen Packages: We are not responsible for lost or stolen packages. If your tracking information indicates that your package has been delivered but you have not received it, please contact the carrier directly.
  1. Changes to Shipping Information

If you need to update your shipping address or other details after placing your order, please contact us as soon as possible. Once an order has been shipped, we cannot change the delivery address.

  1. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Sobroui

11 Columbia Key, Bellevue, WA 98006, United States

support@Sobroui.myshoplaza.com

+1 425-818-3267